In keeping with our commitment to provide excellent care for your pet, we are excited to introduce a new and user friendly online service, ePetHealth. This technology allows us to communicate important information to you regarding your pet. Here are a few additional benefits of ePetHealth:
- My Clinic – Contact the clinic via ePetHealth, even after hours, for appointment request, medication refill request, or to ask a general question. We will be notified the next business day regarding your request. Imagine how much time this can save you!
- Alerts - Allows you to better manage your pet’s important medication doses by setting up email alerts. These alerts will signal it is time for your pet’s next dose and how many are remaining.
- Reminders - An email reminder will be sent to you 30 days prior to any upcoming vaccines and/or examinations due dates. Your pet’s health and care is important to us, which is why we want your pet to stay current with examinations and preventative care. This service also sends you reminders when you have an appointment scheduled with our practice.
- Educational Materials - Your ePetHealth portal provides you with a library of educational materials including pet health videos, articles, breed information and interactive features.
In order for you to be able to view your pet’s records, your email address must be on file at Atlantic East Animal Clinic. This protects the confidentiality of your pet’s medical records. You will need to be logged in to access your records with Atlantic East Animal Clinic through ePetHealth. Logging in is easy and can be done by visiting either pages:
Logging in for the first time? Want to know what to expect?
If your email is on file, please proceed through the following steps to create your login and unique password. If your email is not on file, please call us at (904) 246-8300 so that we may update your email to your pet’s records.
After you enter your email address you will be emailed your temporary reset-token. You will then need to go back to our website, enter your temporary reset-token, and continue through the guided registration process. You will be asked to create a private password. You will automatically be logged in and can begin accessing the great features in your pets’ ePetHealth portal made available by Atlantic East Animal Clinic!